Privacy Policy

Your privacy matters to us. This policy explains how aiperplexy collects, uses, and protects your personal information when you interact with our AI journalism platform.

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Information We Collect

When you visit aiperplexy.com or participate in our programs, we collect various types of information to provide you with the best possible learning experience. This includes information you provide directly and data we gather automatically through your interactions with our platform.

Personal Information: Name, email address, phone number, mailing address, and professional background details when you register for courses or contact us

Educational Data: Learning progress, assignment submissions, quiz results, participation in discussions, and course completion status

Technical Information: IP address, browser type, device information, operating system, and website usage patterns

Communication Records: Messages sent through our platform, support tickets, feedback submissions, and correspondence with instructors

Payment Information: Billing details processed through secure third-party payment processors (we don't store complete credit card numbers)

How We Use Your Information

We use collected information to deliver educational services, improve our platform, and communicate with you about your learning journey. Our primary goal is creating a personalized and effective learning environment while respecting your privacy choices.

Provide access to course materials, track your progress, and issue certificates upon completion

Personalize your learning experience based on your interests and skill level

Send important updates about course schedules, new content, and platform improvements

Analyze usage patterns to enhance our educational offerings and user experience

Provide customer support and respond to your inquiries promptly

Ensure platform security and prevent unauthorized access or fraudulent activities

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share certain data with trusted service providers who help us operate our platform and deliver educational services. All such sharing is governed by strict confidentiality agreements.

We may share your information when: Required by law, to protect our rights or safety, during business transactions, or with your explicit consent. We'll always notify you when legally permissible before sharing personal data for reasons other than service delivery.

Our service providers include cloud hosting companies, payment processors, email service providers, and analytics tools. These partners are carefully selected and contractually obligated to protect your information according to industry standards.

Data Security and Protection

Protecting your information is a top priority. We use industry-standard security measures including encryption, secure servers, and regular security audits. However, no online system is completely secure, so we encourage you to use strong passwords and protect your account credentials.

SSL encryption for all data transmission between your device and our servers

Regular security assessments and vulnerability testing by third-party experts

Limited access controls ensuring only authorized personnel can access your data

Secure backup systems with encrypted storage and regular data integrity checks

Employee training on data protection best practices and confidentiality requirements

Your Privacy Rights

You have several rights regarding your personal information. We're committed to making it easy for you to exercise these rights while maintaining the integrity of our educational services.

Access Rights: Request a copy of all personal information we hold about you, including learning records and communication history

Correction Rights: Update or correct inaccurate information in your profile or educational records

Deletion Rights: Request deletion of your personal information, subject to legal and educational record-keeping requirements

Portability Rights: Receive your data in a structured, machine-readable format for transfer to other services

Opt-out Rights: Unsubscribe from marketing communications while still receiving essential service-related messages

To exercise these rights, contact us using the information provided below. We'll respond within 30 days and may need to verify your identity to protect against unauthorized access to your information.

Data Retention and Deletion

We retain your information for different periods depending on the type of data and legal requirements. Educational records are kept longer to maintain certification validity and comply with accreditation standards.

Course completion records and certificates: 7 years from completion date

Account information and profiles: Until account deletion or 2 years of inactivity

Communication logs and support tickets: 3 years from last interaction

Payment and billing records: 7 years for tax and accounting purposes

Website analytics and usage data: 24 months from collection date

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality and analyze usage patterns. You can control cookie settings through your browser, though some features may not work properly if cookies are disabled.

Essential cookies for login sessions and security features

Analytics cookies to understand how visitors use our website

Preference cookies to remember your settings and customizations

Marketing cookies for relevant advertising (with your consent)

International Data Transfers

As a US-based company, your information is primarily processed in the United States. If you're accessing our services from outside the US, your data will be transferred to and processed in the United States under appropriate legal frameworks and security measures.

Children's Privacy

Our services are designed for adults and we don't knowingly collect information from children under 13. If we discover that a child has provided personal information, we'll delete it promptly. Parents who believe their child has shared information with us should contact us immediately.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through prominent notices on our website. Continued use of our services after policy changes indicates acceptance of the updated terms.

Privacy Questions or Concerns?

For privacy-related inquiries, data requests, or concerns about how we handle your information, please contact our Privacy Officer:

Email: privacy@aiperplexy.com
Phone: +1 (518) 587-0547
Mail: aiperplexy Privacy Officer
1785 S King St #7, Honolulu, HI 96826, United States

We're committed to addressing your privacy concerns promptly and thoroughly.